ADA Accessibility Videos: Brief overview of the ADA standard for sales and service counters
Please note that the Department of Justice (DOJ) updated its ADA Standards in 2010, which are referred to as the 2010 ADA Standards for Accessible Design. These standards, which replace the original ADA Standards DOJ issued in 1991, became mandatory for newly constructed and altered facilities as of March 15, 2012. DOJ’s ADA Standards apply to all facilities covered by the ADA with the exception of public transit facilities.
It is important to use the ADA video examples as a guide along with a complete copy of the ADA Standards as it explains, but does not contain or reprint, the text of the ADA Standards. In addition to explaining the requirements of the standards, the ADA video examples provide clearly labeled recommendations for best practices that exceed the minimum requirements and are thus optional to follow.